Project Lembas
Improving the VA disability claims process—building a user-friendly, AI-native solution that democratizes expert guidance and ensures veterans get the benefits they've earned.
The VA disability claims process forces veterans to choose between nebulous self-service options that lead to errors, incomplete claims, delays, and eventually expensive consultants for follow-up attempts. This project aims to build a modernized application that guides veterans through the entire claims journey via agentic interactions, automatically discovering claimable conditions, gathering evidence, populating complex VA forms, and connecting to expert human help all while educating and supporting the veteran every step of the way. The result is a transparent, easy-to-navigate alternative that gets veterans the benefits they've earned while creating a standardized intake process that reduces rework costs, speeds decisions, boosts VSO throughput, and relieves the VA’s backlog problem.
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